Hello, please Login then choose a Good Cause to support. | New? Join Now
My Account
Customer Care

Privacy Policy

1. How your information is used

We collect information so our system can properly credit earned Cash Back and to provide our Members a better experience, whether it is targeted advertising, new merchants that we think our members may enjoy, or choosing new partnerships.

2. Who sees your personal information

Only a very limited number of GivingAssist employees ever have access to your personal information. Primarily this information is accessed to provide customer service or to send Good Causes their quarterly payouts.

We may use contractors or vendors to help us provide some of the services at our site. If we need to disclose personal information for them to provide the services, it is with the requirement that the information is kept confidential and is used only for those services.

3. How we keep your information secure

GivingAssist uses a secure, encrypted connection (called an SSL connection). on all pages where you transmit personal data to us. The security of your personal information is important to us. When you enter sensitive information, we encrypt that information using secure socket layer technology (SSL). Whenever you access any of your account pages or change any of your user information, it is done over an SSL connection to GivingAssist.

GivingAssist protects your customer information. Our database servers that contain customer information reside in secured locations at our service provider. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet, or method of electronic storage, is 100% secure, so we cannot guarantee its absolute security. If you have any questions about security on our Web site, Contact Customer Care.

return to top

4. Your privacy with GivingAssist

GivingAssist will never ask for your username, password or any other personal information in an unsolicited phone call, email or letter. Further, any contact with GivingAssist Customer Care in which personal information is exchanged with a customer service representative will be used only for the purpose of satisfying that request. Any personal information you provide will not be recorded or used for any reason beyond that of the stated request without your consent.

Changes in this Privacy Statement - If we decide to change our privacy policy, we will post these changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make changes to this policy, we will notify you, by email, or by means of a notice on our home page.

return to top

5. Your privacy with our merchants and advertisers

GivingAssist contains links to various other sites. Each of these sites has a privacy policy that may differ from that of GivingAssist. The privacy practices of other websites linked to GivingAssist are not covered by this privacy policy.

Unless you choose to opt in to offers from a particular merchant, GivingAssist will not disclose any of your personal information to our merchants. If you wish to receive special offers directly from a merchant, neither this privacy policy nor our opt-out policy applies to those communications. Instead, please refer to the relevant merchant's privacy and opt-out policy. If you opt in to such communications, GivingAssist will provide your contact information to the merchants you request offers from. If you do not opt in to communications from a specific store, the only information that may be shared between GivingAssist and one of our listed merchants is information that pertains to orders in the furtherance of tracking your order and providing you with a correct reward. Order information, including order numbers and amounts, may be available to either GivingAssist, the merchant, or third party affiliate program management companies for accurate tracking purposes. This information will not be released by GivingAssist to other parties unless requested by you. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site or to protect GivingAssist and its members from losses.

GivingAssist does not record any personal information passed from our members to our merchants when you are shopping through GivingAssist.

6. Email

We may send out two kinds of emails. Our members may receive:

1. email essential to the maintenance of your account (most commonly when we need your address to mail you a check); and

2. email newsletters and special offers from GivingAssist and our merchants or partners.

You always have the option of opting out of #2 by visiting your Update Profile page and changing your communication preferences.

return to top

7. Cookies

Cookies are small text files that a web site can write to your computer. We may use cookies to identify you and allow you to log in once to GivingAssist and shop without having to log in again. Cookies are also used by many of our merchants to identify you as an GivingAssist member.

GivingAssist requires its members to have cookies enabled in order to accumulate cash back rewards.

8. Your choices and responsibilities

Periodically we may send you emails on new GivingAssist features or special offers. On every one of these emails you will be given the choice to unsubscribe from GivingAssist mailings. Choice of membership is yours at all times, and you are free to remove yourself as a member of GivingAssist at any time. Simply follow the directions in any of our emails.

You may also choose to what degree you would like us to contact you. When we ask for your account info, you may choose that we contact you with special offers, contact you about your orders, or not contact you for either.

It is the member's responsibility to update and maintain accurate contact information in their account. You can make changes by visiting your Update Profile page and entering corrections. Email and street addresses that are entered into a member's personal profile page are the addresses that will be used for all contact including the mailing of Cash Back Reward checks. GivingAssist is not responsible for checks that are sent to incorrect addresses, if the address in question was the address listed in that member's account at the time of issuance.

We will post all changes to this Privacy Agreement here at our site. Please check for revisions when you visit our site again so that you will always be aware of our policies and any changes that might occur.

return to top


SSL